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Terms and Conditions

THE TERMS AND CONDITIONS AS LISTED BELOW APPLY ONLY TO THE FOLLOWING ROCKIN’ JUMP PARKS:

Rockin’ Jump Cincinnati, Rockin’ Jump Dublin (CA), Rockin’ Jump Modesto, Rockin’ Jump Mt. Kisco, Rockin’ Jump Ridge Hill, Rockin’ Jump San Carlos, Rockin’ Jump San Jose, and Rockin’ Jump Wayne. 

CANCELLATION/REFUND POLICY

All sales are final. Online tickets purchased cannot be refunded or exchanged for different dates or times.

WAIVER POLICY

Every person must sign a waiver before entering the park, even if you are not jumping. Please have all waivers signed before checking in at the Front Desk.

GROUPS POLICY

Groups with 10+ jumpers should call ahead to purchase advance tickets (weekdays only). For group or birthday bookings that will take place within 48 hours, please call us. Group rates are only available Monday through Friday.

DELIVERY POLICY

An order confirmation with digital tickets will be emailed upon completion of your online order. The tickets must be presented at the park for redemption. In the event an order confirmation is not received within 24 hours, please contact your local park.

PRIVACY POLICY

Privacy is important to CircusTrix Holdings, LLC. Making sure that you know how we collect, use, share, and secure information on this website is also important to us.

MEMBERSHIP TERMS & CONDITIONS

All monthly Memberships have a minimum commitment of three (3) months from the Start Date (or if none is specified, then the date of the Membership Agreement). Monthly Memberships will continue to be billed on a monthly basis unless Member terminates the monthly commitment by completing the cancellation web form at DEFY.com/membershipcancel. Requests must be received at least three (3) business days before the Member’s monthly recurring payment date to avoid additional monthly membership fees being incurred. Written cancellations must be received at least 10 calendar days before the Member’s monthly recurring date.

SUMMER PASS 2021 TERMS & CONDITIONS

The Summer Pass is valid on all days and times except in the case of a full-park booking. The Summer Pass is valid until August 31, 2021. The Summer Pass is non-transferable and may only be redeemed by the passholder. In the event of a park closure, no additional days of use or credit will be added to the Summer Pass.

SUPERVISION

Children under the age of 13 cannot be left alone without parent or guardian supervision.

ELIGIBILITY AND CONDITIONS

Each authorized Member must follow the Park’s rules, procedures, policies, instructions and have a photo with that Member’s participant and arbitration agreement, indemnification, general release and assumption (“Waiver”) signed waiver; which will be stored in the Park’s database. Member hereby expressly authorizes storage of his or her personal data on the Park’s database. A Member must have a proper photo and Waiver on file with the Park’s point of sale software. Photos on file for active Members must be periodically updated with current photos. At this time, Members must replace their photos every two (2) years. Further identification may be required. A Member must have his/her valid Waiver on file. Waivers must be updated at least once per calendar year. Monthly Memberships are not valid for private or special events including birthday parties, team parties, corporate events, groups, or other special events or promotions that require a separate admission, such as Glow, Lock-ins and weekend or special toddler times unless otherwise specified. Monthly Memberships are nonrefundable, nontransferable and remain the property of the Park. Restrictions apply including, but not limited to, capacity constraints and other closures. Monthly Memberships do not guarantee admission, especially during high attendance periods. Additionally, Monthly Memberships may not be used for commercial purposes and are void if altered or misused. A Member assumes the inherent risks associated with the operation or use of all trampolines and attractions and should read and obey all safety signage, instructions and rules. Parks, services, entertainment and attractions may change operating hours, close temporarily, or may otherwise change or be discontinued without notice and without liability. The Park is not responsible for lost or stolen property. Members must abide by any rules and regulations applicable to the Park or to the use of the Monthly Memberships as promulgated by the Park from time to time. Monthly Memberships are only valid at the location of purchase.

TERMINATION

The Park reserves the right to cancel, suspend or revoke any Monthly Membership or deny park admission to any Member at any time for any reason. Cancellation, suspension or revocation of park privileges or of a Monthly Membership due to misuse and/or failure to adhere to park rules will result in the cancellation, suspension or revocation of park privileges and the Monthly Membership. In such case, your Monthly Membership subscription will be terminated or suspended immediately without refund.

UPGRADES

A Member wishing to upgrade their Monthly Membership must choose a Monthly Membership of equal or greater value than the original park membership, and the difference in prices shall be due on the day of the upgrade. Each Member wishing to upgrade his/her ticket to a Monthly Membership must be present at the time of the upgrade transaction and request the upgrade on the same day of purchase. Only full price tickets may not be upgraded to a Monthly Membership. Downgrades are not allowed.

ADDRESS CHANGE

Please report a change in your address in writing immediately to the Park.

PRIVACY

The Park’s privacy policy, which describes the Park’s information gathering and privacy practices, applies to the Monthly Membership Agreement and is incorporated in the Monthly Membership rules by this reference. By enrolling in the Monthly Membership, you agree to the terms of the Park’s privacy policy and the use of your personal information as set forth therein.

GENERAL

The Park reserves the right in its sole discretion to modify or update the Monthly Membership rules and/or change, alter, or discontinue the Monthly Membership (including its structure), the lists of participating parks, or any reward or special status programs at any time without any liability or notice to Members beyond updating these Monthly Membership rules. The result of such modification, update, change, alteration or discontinuation may include the decrease in redemption value or cancellation of credit not yet redeemed. All questions or disputes regarding an individual’s Monthly Membership eligibility, or a Member’s compliance with the Monthly Membership rules will be resolved by the Park in its sole discretion. Any Monthly Membership awarded to an individual, as well as any prize or gift provided to a Member, may be taxable, depending on the value of the item and the applicable federal, state, and local tax laws. Members and recipients of any price or gift are solely responsible for payment of any applicable taxes and any applicable tax reporting obligations. By signing the Monthly Membership you agree to release the Park, its parent(s), affiliates, divisions, related companies, third-party prize/reward providers and suppliers, and agents, and its and their respective officers, directors, owners, and employees, (each a “Releasee”) from any and all losses, harm, damages, cost, or expense, including without limitation property damages, personal injury, and/or death, arising from or connected to the Monthly Membership, including, without limitation, (i) the collection, redemption, revocation, or deletion of credits, (ii) the issuance of reward vouchers and use of the Monthly Membership, (iii) the suspension, termination, or modification of your Monthly Membership or account, (iv) entering the Park and/or use of the Park and its attractions, and (v) the suspension, modification, or termination of the Monthly Membership or any reward or special status programs therein. The Monthly Membership and its prizes, merchandise, sweepstakes and sweepstakes entries, products or services provided through the Monthly Membership are provided and must be accepted on an “as is” and “as available” basis without warranties of any kind. The Park, and its partners or administrators, and each of the foregoing’s respective agents or representatives make no representations or warranties, express or implied, and disclaim any and all liability as to the condition, quality, merchantability, or fitness for a particular purpose of products and/or services provided by or through the Monthly Membership including, without limitation, implied warranties of merchantability and fitness for a particular purpose and any warranty of non-infringement, title, or quiet enjoyment. Under no circumstances shall any of the Releasees be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising out of or in any way connected with the Monthly Membership or Members’ participation therein, including, without limitation, any Monthly Membership program prizes, merchandise, or services made available as part of the Monthly Membership. In any event, any liability of the Park arising in connection with the provision of Monthly Membership program or prizes will be limited to the approximate retail value of the applicable reward or prize. This limitation applies whether the alleged liability is based on contract, tort, negligence, strict liability, or other legal theory, even if the Releasee has been advised of the possibility of such damages. In the event some jurisdictions do not allow the exclusion or limitation of certain damages, Releasees’ liability in such jurisdictions shall be limited to the extent permitted by law. By participating in the Monthly Membership, you waive any and all rights to bring any claim or action related to your participation in the Monthly Membership in any forum beyond one year after the first occurrence of the act, event, condition, or omission upon which the claim or action is based. You agree to defend, indemnify, and hold harmless the Releasees’ from all liabilities, claims, damages, costs, and expenses (including reasonable attorneys’ fees) that arise out of or are related to your violation of the Monthly Membership or the Park’s rules. Furthermore, you agree to reimburse the Park for any Monthly Membership program or prizes that were fraudulently obtained by you. The Monthly Membership rules are governed by the laws of the state of Delaware without regard to the conflicts of laws rules of any jurisdiction. Any dispute, claim or cause of action arising out of or concerning the interpretation or effect of the Member rules and/or your participation in the Monthly Membership except where prohibited, shall be resolved individually, without resort to any form of class action. You agree to the personal jurisdiction, subject matter jurisdiction, and venue of these courts. If any provision of the Monthly Membership rules is held unenforceable or invalid under any applicable law or is so held by applicable court decision, such unenforceability or invalidity will not render the Monthly Membership rules unenforceable or invalid as a whole, and such provision will be changed and interpreted so as to best accomplish the objectives of such unenforceable or invalid provision within the limits of applicable law or applicable court decisions. Any waiver by the Park of a breach of any provision of the Monthly Membership rules shall not operate as, or be construed to be, a waiver of any other breach of such provision or of any breach of any other provision of the Monthly Membership rules. Failure by the Park to insist upon strict adherence to any provision of the Monthly Membership rules on one or more occasions shall not be considered a waiver or deprive the Park of the right to insist upon strict adherence to that provision or any other provision of the Monthly Membership rules.

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Terms Of Use

By accessing or using this Site, (regardless of whether your access or use is intended) you accept, without limitation or qualification, these Terms of Use, which form a legally binding agreement. Access to and use of this Site and the information, materials, products and services available through this Site are subject to all applicable laws and regulations and to these Terms of Use. Please read these Terms of Use carefully. If you do not agree to these Terms of Use, please leave this Site immediately. This Site is intended to be used by individuals over the age of 18.

MODIFICATION

CircusTrix Holdings, LLC reserves the right to modify or amend these Terms of Use without notice at any time. The latest Terms of Use will be posted on the Site, and you should always review these Terms of Use prior to using the Site to ensure that you have a current understanding of the Terms of Use under which you are permitted to access this Site.

PRIVACY POLICY

By agreeing to these Terms of Use, you agree to the terms of our Privacy Policy which is incorporated herein. Before using this Site, please read through these documents carefully. All personal data provided to us as a result of your use of this Site will be handled in accordance with our Privacy Policy.

OWNERSHIP OF CONTENT

Unless otherwise indicated, this Site and its design, text, content, selection and arrangement of elements, organization, graphics, and the design, compilation, and other matters related to this Site (“Content”) are protected under applicable intellectual property and other laws, including without limitation those of the United States, and all Content and intellectual property rights therein are the property of CircusTrix Holdings, LLC or the material is included with the permission of the rights owner and is protected pursuant to applicable copyright and trademark laws.

The posting of any Content on this Site does not constitute a waiver of any right in such Content. You do not acquire ownership rights to any such Content viewed through this Site. The reproduction, duplication, distribution (including by way of email, facsimile or other electronic means), publication (including posting on another website) modification, copying or transmission of Content from this Site, in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording, or otherwise, is STRICTLY PROHIBITED unless you have obtained the prior written consent of ROCKIN’ JUMP or unless it is expressly permitted by this Site. Requests for permission to reproduce or distribute materials found on this Site can be made by contacting CircusTrix Holdings, LLC at 86 N University Ave #350, Provo, UT 84601.

The Content may only be used for personal, non-commercial purposes. This means that you may only view or download material from this Site for your own use and you must keep all copyright and other proprietary notices attached to the downloaded material.

TRADEMARKS

The ROCKIN’ JUMP logo, all product names, all page headers, all custom graphics, all button icons, all trademarks, service marks and logos appearing on this Site, unless otherwise noted, are service marks, trademarks (whether registered or not) and/or trade dress of ROCKIN’ JUMP (the “Marks”). All other trademarks, product names, company names, logos, service marks and/or trade dress mentioned, displayed, cited or otherwise indicated on the Site are the property of their respective owners. You are not authorized to display or use the Marks in any manner without our prior written permission. You are not authorized to display or use trademarks, product names, company names, logos, service marks and/or trade dress of other owners without the prior written permission of such owners. The use or misuse of the Marks or other trademarks, product names, company names, logos, service marks and/or trade dress or any other materials contained herein, except as permitted herein, is expressly prohibited.

UNSOLICITED SUBMISSIONS

By sending any information, materials, messages, Content of any sort, or any other unsolicited submissions (“Submissions”) to ROCKIN’ JUMP via this Site, you assign to ROCKIN’ JUMP, free of charge, all worldwide rights, title and interest in all copyrights and other intellectual property rights in such Submissions, and ROCKIN’ JUMP and its affiliates and related entities may use, copy, sublicense, adapt, transmit, distribute, publicly perform, publish, display or delete such Submissions as ROCKIN’ JUMP sees fit. You agree that you are not entitled to any compensation, credit or notice whatsoever with regard to such Submissions and that by sending any unsolicited Submissions to ROCKIN’ JUMP you waive the right to make any claim against ROCKIN’ JUMP, its parents or affiliates relating to unsolicited Submissions, including, without limitation, unfair competition, breach of implied contract or breach of confidentiality. For this reason, we ask you not to send us any Submissions that you do not wish to assign to us.

ADDITIONAL TERMS AND CLICK-THROUGH AGREEMENTS

We may require you to follow additional rules, guidelines or other conditions in order to use various features of our Site, to participate in certain promotions or activities available through our Site, or for other reasons. In such cases, you may be asked to expressly consent to these additional terms, for example, by checking a box or clicking on a button marked “I agree.” This type of agreement is known as a “click-through” agreement. For example, you will be required to enter into a separate agreement if you use this Site to participate in one of our parks, apply to become a franchisor of one of our parks, enter a sweepstakes, or make a purchase on this Site. If any of the terms of a click-through agreement are different than the terms of these Terms of Use, the terms of the click-through agreement will supplement or amend these Terms of Use, but only with respect to the matters governed by the “click-through agreement.” In addition, certain areas of our Site (such as our online store) may be powered by third party service providers. Such areas may be governed by certain additional terms or policies of those third party providers.

SUBMISSION OF INFORMATION THROUGH OUR SITE

You may choose to submit information to ROCKIN’ JUMP through our Site for various reasons, such as to make a purchase, enter a sweepstakes, apply to become a franchisor of one of our parks, or apply for ROCKIN’ JUMP employment opportunities. If you choose to submit your name, contact information, resume and/or other personal information to ROCKIN’ JUMP for any of these purposes, you are authorizing ROCKIN’ JUMP to utilize this information for the purpose for which it was submitted. Nothing in these Terms of Use or contained in the Site shall constitute a promise by ROCKIN’ JUMP to interview, hire, employ, or enter into a franchise agreement with any individual who submits information to it, nor shall anything in these Terms of Use or contained in the Site constitute a promise that ROCKIN’ JUMP will review any or all of the information submitted to it by users. All information submitted will be treated in accordance with our Privacy Policy.

LINKED SITES AND ADVERTISING

You may create hyperlinks directly to the home page of this Site, or the home page of any of our parks within this Site, provided that: (i) the hyperlink accurately describes the content as it appears on the Site; (ii) each page within our Site must be displayed in full, without any accompanying frame, border, margin, design, branding, trademark, advertising, or promotional materials not originally displayed on the applicable page within our Site; and (iii) you must not represent in any way, expressly or by implication, that you have received the endorsement, sponsorship or support of this Site or ROCKIN’ JUMP, its employees, agents, directors, officers and shareholders. You may not copy any portion of our Site or Content to a server, except as part of an incidental caching of pages. If you wish to link to or obtain a license with regard to our Site or our Content other than as described herein, you must contact CircusTrix Holdings, LLC at 86 N University Ave #350, Provo, UT 84601 before doing so.

If ROCKIN’ JUMP has provided links or pointers to other web sites, no inference or assumption should be made and no representation should be implied that ROCKIN’ JUMP is connected with, operates or controls these web sites. ROCKIN’ JUMP is not responsible for the content or practices of third party web sites that may be linked to this Site. This Site may also be linked to other web sites operated by companies affiliated or connected with ROCKIN’ JUMP. When visiting other web sites, however, you are subject to and should review each such web site’s individual “Terms of Use” and Privacy Policy.

ROCKIN’ JUMP takes no responsibility for third party advertisements which are posted on this Site, nor does it take any responsibility for the goods or services provided by its advertisers.

TERMINATION

ROCKIN’ JUMP reserves the right to immediately terminate your use of, or access to, this Site at any time for any reason in its sole discretion. ROCKIN’ JUMP further reserves the right to modify or discontinue this Site or any portion thereof at any time without notice.

COPYRIGHT INFRINGEMENT

If you believe that any material contained in this Site infringes your copyright, you should notify ROCKIN’ JUMP of your copyright infringement claim in accordance with the following procedure. ROCKIN’ JUMP will process notices of alleged infringement which it receives and will take appropriate action pursuant to the Digital Millennium Copyright Act (“DMCA”) and other applicable intellectual property laws. The DMCA requires that notifications of claimed copyright infringement should be sent to this Site’s Designated Agent who is: CircusTrix Holdings, LLC at 86 N University Ave #350, Provo, UT 84601.

To be effective, the notification must be in writing and contain the following information (DMCA, 17 U.S.C. 512(c)(3)): 1. Physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed; 2. Identification of the copyrighted work(s) claimed to have been infringed; 3. Identification of the material that is claimed to be infringing and the location of such material on our Site; 4. Information to permit us to contact you, such as an address, telephone number, and, if available, an electronic mail address; 5. A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; 6. A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

NO WARRANTIES

WE MAKE NO REPRESENTATIONS OR WARRANTIES WITH RESPECT TO THIS SITE OR ITS CONTENTS, WHICH ARE PROVIDED FOR USE “AS IS” AND ON AN “AS AVAILABLE” BASIS. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY, QUALITY AND FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THIS SITE AND ANY SITE WITH WHICH IT IS LINKED. WE DO NOT WARRANT THAT THIS SITE, ITS SERVERS OR E-MAIL SENT FROM US WILL BE FREE OF ANY HARMFUL COMPONENTS (INCLUDING VIRUSES). WE ALSO MAKE NO REPRESENTATIONS OR WARRANTIES AS TO WHETHER THE INFORMATION ACCESSIBLE VIA THIS SITE, OR ANY SITE WITH WHICH IT IS LINKED, IS ACCURATE, COMPLETE, OR CURRENT. WE DO NOT PROVIDE ANY REPRESENTATIONS OR WARRANTIES AGAINST THE POSSIBILITY OF DELETION, MISDELIVERY OR FAILURE TO STORE COMMUNICATIONS, PERSONALIZED SETTINGS, OR OTHER DATA. YOU ACCEPT THAT OUR PARENT, AFFILIATES, SUBSIDIARIES, OFFICERS, DIRECTORS, EMPLOYEES, FRANCHISEES, AND SUPPLIERS SHALL HAVE THE BENEFIT OF THIS CLAUSE.

EXCLUSION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAWS WE, ON BEHALF OF OUR PARENT, AFFILIATES, SUBSIDIARIES, OFFICERS, DIRECTORS, EMPLOYEES, FRANCHISEES, AND SUPPLIERS, EXCLUDE AND DISCLAIM LIABILITY FOR ANY LOSSES AND EXPENSES OF WHATEVER NATURE AND HOWSOEVER ARISING INCLUDING, WITHOUT LIMITATION, ANY DIRECT, INDIRECT, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES, LOSS OF USE, LOSS OF DATA, LOSS CAUSED BY A VIRUS, LOSS OF INCOME OR PROFIT, LOSS OF OR DAMAGE TO PROPERTY, CLAIMS OF THIRD PARTIES, OR OTHER LOSSES OF ANY KIND OR CHARACTER, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSSES, ARISING OUT OF OR IN CONNECTION WITH THE USE OF THE SITE OR ANY WEBSITE WITH WHICH IT IS LINKED. THIS LIMITATION OF LIABILITY APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, NEGLIGENCE, TORT, STRICT LIABILITY OR ANY OTHER BASIS.

These Terms of Use give you specific legal rights and you may also have other rights which vary from state to state. Some jurisdictions do not allow the exclusion of implied warranties, or certain kinds of limitations or exclusions of liability, so the limitations & exclusions set out in these Terms of Use may not apply to you. Other jurisdictions allow limitations and exclusions subject to certain conditions. In such a case the limitations and exclusions set out in these Terms of Use shall apply to the fullest extent permitted by the laws of such applicable jurisdictions. Your statutory rights as a consumer, if any, are not affected by these provisions, and we do not seek to exclude or limit liability for fraudulent misrepresentation.

INDEMNITY

You agree to defend, indemnify and hold harmless ROCKIN’ JUMP, its parents and affiliates together with their respective employees, agents, directors, officers and shareholders, from and against all the liabilities, claims, damages and expenses (including reasonable attorney’s fees and costs) arising out of or related to your use of this Site or your breach or alleged breach of this Agreement.

LEGAL COMPLIANCE

You shall comply with all applicable laws, statutes, ordinances and regulations regarding your use of our Site. If you provide us any information through our Site, you agree to provide true, accurate, current and complete information about yourself. You agree not to upload or transmit through the Site any computer viruses, trojan horses, worms or anything else designed to interfere with, interrupt or disrupt the normal operating procedures of a computer. Any unauthorized modification, tampering or change of any information, or any interference with the availability of or access to this Site is strictly prohibited. If you become aware of misuse of this Site by any person, please contact the Site Administrator at info@rockinjump.com with your concerns. ROCKIN’ JUMP reserves all rights and remedies available to it.

GENERAL PROVISIONS

This Agreement operates to the fullest extent permissible by law. If any provision of this Agreement is unlawful, void or unenforceable, that provision is deemed severable from this Agreement, will be substituted with a valid and enforceable provision reflecting the intent of the invalid provision, and does not affect the validity and enforceability of any remaining provisions. This Agreement is governed by, and construed in accordance with, the laws of the State of California without giving effect to any principles of conflicts of law. You agree to submit to the exclusive jurisdiction of the courts of the State of California or, if appropriate, the United States District Court for the Northern District of California for resolution of any dispute, action or proceeding arising in connection with this Agreement or your use of the Site, and you further irrevocably waive any right you may have to trial by jury in any such dispute, action or proceeding.

This Agreement may be assigned by ROCKIN’ JUMP in our sole discretion. Headings are for reference purposes only and in no way define, limit, construe or describe the scope or extent of such section. Our failure to act with respect to a breach of this agreement does not waive our right to act with respect to subsequent or similar breaches. This Agreement sets forth the entire understanding and agreement between us with respect to the subject matter hereof.

NOTICES

Except as explicitly stated otherwise, any notices shall be given by postal mail to CircusTrix Holdings, LLC at 86 N University Ave #350, Provo, UT 84601 (in the case of ROCKIN’ JUMP) or to the email address you provide to ROCKIN’ JUMP during the registration process (in your case). Notice shall be deemed given 24 hours after email is sent, unless the sending party is notified that the email address is invalid. Alternatively, we may give you notice by certified mail, postage prepaid and return receipt requested, to the address provided to ROCKIN’ JUMP during the registration process. In such case, notice shall be deemed given 3 days after the date of mailing.

CONTACTING ROCKIN’ JUMP

Any questions or comments regarding, or problems with, this Site should be sent to the Site Administrator at info@circustrix.com. The services hereunder are offered by CircusTrix Holdings, LLC, located at 86 N University Ave #350, Provo, UT 84601.